To keep your WOO happy, below are a few tips on how to handle it. Note that for us to warranty any defect devices, normal care instructions need to be adhered to at any time. The WOO is, after all, a piece of electronic, and is subjected to a very harsh environment, with abrasive sand, corrosive salt water and harsh sunlight.
Risk of Warranty Void
Not following normal care instructions can lead to corrosion of the contacts, which will void your warranty on your WOO device. Please charge your WOO frequently to avoid depth discharge due to inactivity.
When you are done with your session, take the WOO out of the mount immediately. Leaving it in the mount will subject the WOO to unnecessary stress and strain.
As soon as possible, rinse the WOO off with a splash of fresh water and dry it with a towel or cloth. Allow it to air dry until no residual moisture is left before charging up your WOO for the next session.
Particularly if you use a WOO 3.0 mount (clear "GoPro" style case), after each session, rinse it off with fresh water, wash out any sand, and let dry completely before using again.
The WOO, like any other device using a rechargeable battery, doesn't like to be left uncharged for prolonged amounts of time. If you give your WOO device a little love about every month by charging it up, its battery will last longer. Leaving it drained for prolonged amounts of time will hurt the battery performance significantly. Store the WOO device at room temperature. Just like us humans, it likes it not too cold but not too hot.
The WOO is using a LiPo (Lithium Polymer) battery. Leaving the device in the charger after it is fully charged will negatively affect the battery performance. Always remove the WOO from the charger when fully charged.
New firmware versions are released frequently. They improve the stability and reliability of your WOO device, and assure that it will function as long as possible. Always perform firmware updates when available. If your device has an out-of-date firmware version, a pop-up will appear when you connect your device on the My WOO screen.
Updated 4 months ago