User Guide

WOO Cares! WE'RE HERE TO HELP

As riders ourselves, we know how frustrating it is when gear gets in the way of a great session.

We’ve designed WOO to be as simple to use as possible, but in the chance that you need a hand getting things going, we’re here to help. Check out the documentation and feel free to shoot us a message about anything! Reach us at support@woosports.com

Supported Devices

quickly check to see if your device is compatible with the WOO...

Note that this list states the minimal requirements for your phone in order to work with the WOO and thus with the WOO Sports App. It may be that your smartphone, tablet, or smartwatch isn't listed here, but that doesn't necessarily mean it won't work with your smartphone, tablet, or smartwatch as the devices listed here are examples.

You can get the WOO Sports App by clicking one of these links:

Apple App Store for iOS
Google Play Store for Android

iOS

iPHONES

The minimal OS version required for the WOO Sports App to work on your iPhone is iOS 8.0, meaning iPhones with iOS 8.0 or above are compatible with a WOO. This includes:

iOS 8.0+

iPhone 4, 4S, 5, 5S, 6, 6S, 7, 7S, 8, 8S, X, or newer
iPod Touch 5, or newer

iPADS

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Currently we do not support a native iPad App. However you can download the Phone App onto your iPad, which will also work with your WOO

APPLE WATCHES

The minimal requirement for the WOO Sport Watch App is that the Apple Watch should be waterproof (we recommend IP68 or better), this means that we don't recommend using the WOO Sports Watch App with an Apple Watch Series 1 for water sports. The minimal WatchOS version required is WatchOS 4.0 or above. This includes:

WatchOS 4.0+

Apple Watch Series 2
Apple Watch Series 3

Note:

make sure you check the user guide of your smartwatch before riding to make sure it's eligible for the sport you want to perform.

Note:

you need an iPhone with iOS 8.0 or above in order to pair a WOO with your Apple Watch.

Note:

if you ride with your Apple Watch on top of your wetsuit, we suggest turning off the watch's Wrist Detection to prevent the watch screen from accidentally locking while riding. This does mean that you will have to put in your passcode (if you have any) once to unlock the watch screen. You can read more about Apple Watch Wrist Detection here.

Android

ANDROID SMARTPHONES

The minimal OS version required for the WOO Sports App to work on your Android Smartphone is Android v4.4.4 (KitKat), meaning Android Smartphones with Android 4.4.4 or above are compatible with a WOO. This includes:

Android v4.4.4 (KitKat)+

Google Nexus 5, 5X, 6, 6P, or newer
Google Pixel, Pixel 2, or newer
HTC One Mini+, Mini 2, M7, M8, M9, or newer
LG G6, G7, or newer
Motorola Moto E, G, X, Z, or newer
Samsung Galaxy S4, S5, S6, S7, S8, S9, or newer
Sony Xperia XA1, XA2, XZ1, XZ2, or newer
OnePlus One, Two, Three, Five, or newer
and many more...

ANDROID TABLETS

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Currently we do not support a native Tablet App. However you can download the Phone App onto your Tablet, which will also work with your WOO

ANDROID WEAR SMARTWATCHES

The minimal requirement for the WOO Sport Watch App is that the your smartwatch running Android Wear should be waterproof (we recommend IP68 or better). However most importantly is check the user guide for your smartwatch. The Wear OS (Android Wear) version we recommend is Wear OS v2.0 or above. This includes:

Wear OS by Google v2.0+ (recommended)

LG G Watch R
LG Watch Sport
Movado Connect
Huawei Watch 2
Misfit Vapor
Polar M600
Casio Pro TREK Smart WSD-F20
Casio WSD-F10
Nixon Mission
and more...

Note:

make sure you check the user guide of your smartwatch before riding to make sure it's eligible for the sport you want to perform.

Note:

you need a smartphone running Android 4.4.4 (KitKat) or above in order to pair a WOO with your smartwatch. A WOO currently cannot be paired with an Android Watch that's connected to an iPhone

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currently we support smartwatches running WatchOS or Android Wear only. Smartwatches running Garmin OS, Tizen OS, Fitbit OS, Pebble OS, or any other OS are not able to pair with a WOO at this moment.

don't see your Android Wear Smartwatch in this list? Check out this Google Spreadsheet for a (incomplete) list of Android Wear watches specs.


What's Next

Double checked if your device is compatible? Now it's time to get your hands on a WOO!

Where to Buy a WOO?!

Supported Devices

quickly check to see if your device is compatible with the WOO...