User Guide

WOO Cares! WE'RE HERE TO HELP

As riders ourselves, we know how frustrating it is when gear gets in the way of a great session.

We’ve designed WOO to be as simple to use as possible, but in the chance that you need a hand getting things going, we’re here to help. Check out the documentation and feel free to shoot us a message about anything! Reach us at support@woosports.com

Activity

watch sessions roll in from around the world...

the Activity Section

you can quickly go to the Activity section by tapping the most left icon on the bottom menu.

Did You Know?

The Icon of the Activity section in the bottom menu changes depending on which Sport you're currently logged into. That way you'll always know exactly if you're in WOO Snow, WOO Kite, or WOO Wake. The shape of the icons are displayed in the image above!

Changing between Sports

Also changing between different sports has never been easier! There are a number of ways you can use to change sports (f.e. from WOO Kite to WOO Snow), all of which open a popup where you can select which sport you want to go to:

· Press the WOO-logo on the top of the page in the Activity section
· Long-press the Activity icon (on iOS only)*
· From the Options menu within the Profile section

Did You Know?

We like the long-press the Activity icon (*on iOS only) the best for switching between sports. It can be activated from anywhere in the App. And, when changing between sports, you'll end up in the same section you left off (f.e. if you change from the Explore section in WOO Kite to WOO Wake, you'll end up in the Explore section of WOO Wake).

Note:

if the iOS or Android screenshot is missing from the feature-docs, it means the feature is not yet included in the platform you're not seeing (iOS or Android)

Things to Do in Activity

Activity Feed

Your view into all sessions from around the world! Activity shows off all the sessions on WOO in one big feed. See which parts of the world are having a big day, who’s getting out there, and help share the stoke! Like, Comment, and Share sessions!

Note:

Combined
in case a session has more than one runs, the 'combined'-icon shows up to the left of the Profile Picture of that session. This icon indicates that you're looking at a session that has several runs.

Personal Records
when a rider has a new Personal Record during a session, the session in the Activity Feed will be highlighted with a PR icon. Make sure to give these sessions some extra love because we're all trying to progress in the WOO Games, and a new PR is a moment of stoke!

Did You Know

If one of your own sessions shows up in the activity feed, notice the small 'dropdown'-icon to the left of the Profile Picture on that session. This 'dropdown'-icon only shows up on your own sessions. Press the icon to go directly to the Edit / Delete options for that session.

Switch Games

Located directly under the filters is the game-bar which tells you which game you're currently viewing. The blue marked text in the middle of the screen is the game that is showing. Simply swipe left / right to change game.

Apply Filters

You can view Activity in Community (everyone), Following (just the riders you follow on WOO), or you can select a Continent, Country, or a specific Spot to filter the activity feed so that you only see sessions that apply with that filter on. You can also apply a hashtag (#) to only show sessions that have that hashtag in their session description.
Filter the Activity Feed by:
· Community Filter (Community, Following, Continent, Country, Spot)
· Hashtag Filter (suggestions are ordered by popularity of Hashtag)

Pull-to-Refresh

If you're at the top of the Activity Feed, you can simply swipe down to cause the Activity to refresh, that way you can make sure you don't miss any new sessions coming in.

Notifications

We'll make sure that if something noteworthy happens on WOO, you'll be the first to know about it. You can access all your notifications by tapping the icon on the top-left corner of the Activity section. We'll send you a notification in case one of the following happens:

· Someone Started Following you.
· Someone Liked your session.
· Someone Commented on your session.
· Someone you follow Posted a big session.
· Someone Commented on a session you also commented on.

WOO H.Q. will sometimes send community updates to everyone on the App through a push notification. Of course this only happens rarely to prevent it from being annoying.

Of course, you can always opt out of any notification event, or turn off Push Notification altogether from the Options menu within your Profile.

Did You Know?

While in WOO Kite & WOO Wake the Notification Icon in the top-left corner of the screen has the shape of a Wave, in WOO Snow the Notification Icon has the shape of a Snow-flake!

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Session Details

See more information about someone's session within the Session Details. You get can to the Session Details of a session by simply tapping a session from the Activity Feed, of from within someone's Profile (including from your own Profile). Within the Session Details, you'll see several segments:

· Session Photo & Description
· Social Interaction Icons
· Achievements (if applicable) (coming soon)
· Session Stats
· Jump Breakdown Graph (coming soon)
· Jump Table (links to Jump Table)
· Edit Session

Did You Know?

Session Photo
When you upload a photo with your session, your photo will be displayed as Session Photo. But if you do not upload a photo with your session, the Session Photo will be a satellite snapshot of the Spot that you posted the session to. Some spots really do look very beautiful from above.

#hashtags
You can add #hashtags to your session description. Put a #hashtag in your session description so that your session shows up on that custom #hashtag Leaderboard & Activity Feed. #hashtags in a session description links to the custom Leaderboard for that #hashtag.

Social Interaction

Of course we also offer several social interactions within the WOO Community, such as:

· Like a session
· Comment on a session.
· Share a session.

Also, using these features is fairly straight forward, tab the 'shaka'-icon to like a session, tab the 'speech-bubble'-icon to go to comment on a session, and tab the 'share' to get the options how you can share a session.

If you have liked a session, the 'shaka'-icon will turn to a solid blue.
If you have commented on a session, the 'speech-bubble'-icon will turn to a solid blue.

Note:

You can Report a comment to us by sliding to the left on a comment that is not yours. Read more about Reporting Content.

Report Content

We try to curate all the sessions and content coming in as best we can, however sometime it may happen that some spam / inappropriate content slips through the cracks. We kindly ask you to also help curate the WOO Community and that if you see anything that you think is out of place, please Report it to us. Our team will thourougly check out anything that gets reported, and will take the appropriate action once the Report is evaluated. Thanks in advance for your Reports! We appreciate it! You can:

· Report a Session (tab the 'options'-icon in the top right corner of a Session Details)
· Report a Comment (slide the comment you want to report to the left to reveal the Report button)
· Report a User (tab the 'options'-icon in the top right corner of a User's Profile)
· Report a Jump (only in Kite - Big Air) (slide the jump you want to report to the left to reveal the Report button)

Achievements (coming soon)

Achievements, consisting of both Milestones & Badges, are fun challenging things you can do while riding. Tab here: Achievements (Milestones & Badges) to read more about how these work and how you can unlock them.

Within the Session Details, you will see which Achievements you unlocked during that session. Here, both Milestone & Badge achievements are listed out in one simple list. They are not separated into categories like in with the your Achievements in your Profile. Set your goal for a session and try to unlock them all! How many can you get?

Did You Know?

Wondering why the Achievements segment isn't showing in your Session? Achievements within the Session Details only show up when you actually unlocked a new Achievement (Milestone or Badge). So if you don't see it in a session, no new Achievements were unlocked during that session.

Session Stats

Big Air Game:
· Kite - Big Air
The stats segment in Kite - Big Air sessions display a number of metrics: some Max Stats, and some Session Stats:

Max Stats

· Airtime
· Height
· G-Force

Session Stats

· Total Airtime
· Total Height
· Session Duration

Did You Know?

You'll notice a blue circle around the blue circles around the Airtime & G-Force icons. For Airtime: 100% round equals 10.0 seconds of airtime or above. For G-Force, 100% round equals 10.0G of landing G-force or above. Try to max out the Airtime circle while keeping the G-Force circle at a low.

You'll also notice the blue 'height'-icon may differ in height between sessions, this indicates how close you are to hitting the next Jump Height Milestone...

Freestyle Games:
· Kite - Freestyle
· Wake (Cable & Boat)
· Snow (Snowboard & Ski)

The stats segment in Freestyle sessions also display a number of metrics: some Best Scores, and some Stats:

Best Scores

· Trick Score
· Session Score (best 5 Trick scores combined)

Stats

· Airtime
· Total Airtime
· Session Duration

Landed Tricks (coming soon)
This section of a Freestyle Session shows you a list of tricks that you landed in that session. Unlike in the Profile, this list does not show all the tricks the WOO can detect, but instead it only shows the tricks that were landed in that session. Click the following links to see which tricks the WOO can already recognize:

WOO Kite - Freestyle: Tricktionary
WOO Wake (Cable & Boat): Tricktionary
WOO Snow (Snowboard & Ski): Tricktionary

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Jump Breakdown Graph (coming soon)

This graph visually represents your session, and takes your jumps as input for generating the graph. If you did a session with lots of jumps, each bar will be relatively thin. Likewise if you did a session with just a few jumps, each bar will be relatively thick.

Big Air Game:
· Kite - Big Air
Each bar represents a jump's Height

Freestyle Games:
· Kite - Freestyle
· Wake (Cable & Boat)
· Snow (Snowboard & Ski)

Each bar represents a jump's Trick Score

Tapping the Jump Breakdown Graph will take you to the Jump Table.
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Jump Table

Big Air Game:
· Kite - Big Air
All your jumps are displayed in a nice table within the Jump Table of a Kite - Big Air session. It showcases the index, Height, Airtime, G-force, and Timestamp. The Jump Table shows different shades of grey to highlight jumps of different heights, and it shows your best jump of the session by highlighting it in blue. Each shade of grey has it's own range:

· 0m-5m: White Background
· 5m-10m: Light Grey Background
· 10m-15m: Grey Background
· 15m-20m: Darker Grey Background
· 20m+: Dark Grey Background
· Highest Jump of the Session: Blue Background

Note:

You can Report a Jump to us by sliding to the left on a jump in a session that is not yours. Read more about Reporting Content.

Freestyle Games:
· Kite - Freestyle
· Wake (Cable & Boat)
· Snow (Snowboard & Ski)

All the jumps you do in any of the Freestyle Games are shown in a move visual table. Within this jump table you will a jump breakdown of each trick you did. Primarily, the Jump Table shows you:

· Trick Score (in points)
· Trick Name (according to our Trick Detection)
· Trick Landing Quality (Crashed, Sketchy, Good, Stomped)

Next to these primary jump metrics, the jump table also shows you what components contributes to calculating the Trick Score (A). As well as some metrics (on the bottom-right corner) that don't contribute to the Trick Score (B). Here's an overview:

Kite
Wake
Snow

__(A)
Rotation
Pop
Landing

__(A)
Rotation
Airtime
Landing
Stance

__(A)
Rotation
Airtime
Landing
Stance

__(A)
Rotation
Airtime
Landing

__(A)
Rotation
Airtime
Landing

__(B)
Airtime
Height
G-Force

__(B)
Height
G-Force

__(B)
Height
G-Force

__(B)
G-Force

__(B)
G-Force

The blue bars that you can see next to each of the contributing trick components represent how well that individual component scored. The max-width for the blue bar differs between the trick components, here's an overview of the range of each blue bar:

· Rotation: 50 - 350 points
· Airtime / Pop: 0 - 300 points
· Landing: 0 - 50 points
· Stance: 0 - 75 points

Check out the documentation on each individual game to see how each Trick Components gets calculated

Combined Runs in a Session

In case the session you're viewing has more than one runs combined into the session. You'll see that each run is separated by a 'sticky' label. This label states the number of the run, the number of jumps in the run, and the start-time of that run.

For more information on how to combine runs into a session, check My WOO.

Filter Jumps

You can filter the jump table to quickly find your best (or worst) number of jumps from your session. Simply press the top-right icon in the Jump Table and the Filter will dropdown for you to use. When the filter is active (meaning it's any less than 100%) there will be a green dot on the top-right icon, indicating that the filter is active. The filter uses the main metric of the game as the metric to filter by:

· Big Air Game: Filter by Jump Height
· Freestyle Games: Filter by Jump Score

Provide Trick Detection Feedback

The WOO is able to detect and score well-performed tricks! Click the following links to see which tricks the WOO can already recognize:

WOO Kite - Freestyle: Tricktionary
WOO Wake (Cable & Boat): Tricktionary
WOO Snow (Snowboard & Ski): Tricktionary

The WOO is constantly learning to recognize new tricks, as well as (even) better detecting the current tricks in the WOO Tricktionary. Sometimes the trick name in the Jump Table can show us as 'Trick', this means that the WOO wasn't able to recognize what trick you did. Luckily you can help train the WOO!

You can give feedback to the WOO Tricktionary in case you want to. Some tricks might have the 'Was your trick detected correctly?' already pre-opened when you scroll down the Jump Table. If not, and you disagree with what the WOO said, you can tab on a jump to open up the feedback container.
You can either:

· Confirm a trick
· Deny a trick

Confirm a trick
If you confirm a trick, the feedback container will go green before it slides back up again, and you'll notice a green 'confirmed-feedback'-icon to the right side of the trick name. Confirming trick helps the WOO to (even) better detect the current tricks in the WOO Tricktionary.

Deny a trick
If you deny a trick, you'll be taken to a screen where you can select which trick you in fact did do. Be sure to check if the following components are correct when submitting a denied trick:

· Trick Name (search a name or select from the trick-list)
· Stance (Right Foot Forward / Left Foot Forward -or- Normal / Switch)
· Spin Direction (if applicable)

Once you've successfully denied a trick by submitting what the trick actually was, you'll be taken back to the Jump Table. Where the feedback container will go red before it slides back up again, the trick name will be paraphrased and in italic, and you'll notice a red 'denied-feedback'-icon to the right side of the trick name. Denying trick helps the WOO to recognize new tricks, as well as (even) better detecting the current tricks in the WOO Tricktionary.

Note:

In case you deny a trick, that trick will no longer be eligible towards any Achievements (Milestones & Badges), nor will it count towards your Landed Trick in your personal Stats / Tricktionary.

Did You Know?

Everytime the WOO Tricktionary is updated, the feedback icons next to the trick names are updated. Sometimes that results in your denied trick getting a new name, f.e. if you denied a FS1080, and we have added a FS1080 to the WOO Tricktionary, the Trick Name of that jump will be updated to FS1080 and the feedback icon will be removed.

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Edit Session

If you are looking your own session, either from the Activity Feed or from Session Details, you can choose to Edit or Delete your session. You can edit a number of things about your session, including:

· Session Photo
· Session Description (including Hashtags and Tag-a-Rider)
· Session Spot

· If it was a Snowboard or Ski session (only in WOO Snow)

Note:

If you change the Session Spot for a WOO Wake (Cable & Boat) session, it might be that the session falls in a different game as the spot is used for determining if the session was a Cable or Boat session. Check out the F.A.Q. for those games for more information.

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Other User's Profile

You can follow other rider within the WOO Community. If you follow another rider, you'll be notified when they post a 'big session', as well as they are added to your personal 'following' filter for the Community filter on both the Activity Feed and the Leaderboards.

To follow other riders, find them on the Activity Feed , Leaderboards, or using Find Friends from the Options . Go to their profile page and click the 'follow'-icon on the top-right corner.

· if the icon has a grey border, it means you're not following that rider.
· if the icon has a solid blue color, it means you're following that rider.

Activity

watch sessions roll in from around the world...