User Guide


As riders ourselves, we know how frustrating it is when gear gets in the way of a great session.

We’ve designed WOO to be as simple to use as possible, but in the chance that you need a hand getting things going, we’re here to help. Check out the documentation and feel free to shoot us a message about anything! Reach us at [email protected]

Apple Watch: Setup


Permissions / Settings

We want you to have fun with your Apple Watch! But, it is critical to set it up properly - the WOO Watch app cannot and will not function properly if all permissions and settings are set properly. Once done, using it will be a breeze!

New Apple Watch app / Latest app version (March 2021)


Install latest iOS phone app

In March 2021, we released a brand new Apple Watch app, and in July 2021, a Health Kit integration. Note that in order to have the latest app installed on your Watch, you to have to have the WOO Sports app 3.14.0 (or higher) installed on the phone that is connected to the Watch


Please make sure all permissions requested by the app are granted. You are asked the first time you open the Watch app. If you missed them, the system won’t ask you again, so you’ll have to enable all permissions manually through Settings on the phone connected to the watch.

Settings > Privacy > Location Services > WOO Sports:
Allow Location Acess - Always
Precise Location - Enabled

Settings > Privacy > Bluetooth > WOO Sports - Enabled

Settings > Privacy > Health > WOO Sports > Enable all WRITE and READ operations

To switch between data screens on your Watch when the screen is locked, press both side buttons together. By default, the system also takes a screenshot after pressing these buttons – to disable that, open the Watch app on your phone:
General > Enable Screenshots : Disable


Walking + Running Distance

This setting may or may not be visible to you. Either way, it is not critical for the function of the WOO / Health Kit integration.

Important Settings

Minimum Jump Height:
Setting the minimum Jump Height in your WOO Watch app is critical when you ride in choppy water / waves. Otherwise, a small jump could be measured shortly after a big one, and "overwrite" the results of your big jump.

If you use a Passcode on your Apple Watch, please disable “Wrist Detection”. With wrist detection passcode it is impossible to use the watch over a wetsuit:
Watch App on your phone > Passcode > Wrist Detection: Disable

Wake Screen:
The app should show up on the screen after the watch wakes up, but it might help to reinforce it in settings:
Watch App on your phone > General > Wake Screen > Return to clock: “After 1 hour”
scroll down to the WOO app and enable Custom settings “After 1 hour”

Updated 3 months ago

Apple Watch: Setup

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