Permissions / Settings
We want you to have fun with your Apple Watch! But, it is critical to set it up properly - the WOO Watch app cannot and will not function properly if all permissions and settings are set properly. Once done, using it will be a breeze!
Install latest iOS phone app
In March 2021, we released a brand new Apple Watch app, and in July 2021, a Health Kit integration. Note that in order to have the latest app installed on your Watch, you to have to have the WOO Sports app 3.14.0 (or higher) installed on the phone that is connected to the Watch
Please make sure all permissions requested by the app are granted. You are asked the first time you open the Watch app. If you missed them, the system won’t ask you again, so you’ll have to enable all permissions manually through Settings on the phone connected to the watch.
Settings > Privacy > Location Services > WOO Sports:
Allow Location Acess - Always
Precise Location - Enabled
Settings > Privacy > Bluetooth > WOO Sports - Enabled
Settings > Privacy > Health > WOO Sports > Enable all WRITE and READ operations
To switch between data screens on your Watch when the screen is locked, press both side buttons together. By default, the system also takes a screenshot after pressing these buttons – to disable that, open the Watch app on your phone:
General > Enable Screenshots : Disable
Walking + Running Distance
This setting may or may not be visible to you. Either way, it is not critical for the function of the WOO / Health Kit integration.
Minimum Jump Height:
Setting the minimum Jump Height in your WOO Watch app is critical when you ride in choppy water / waves. Otherwise, a small jump could be measured shortly after a big one, and "overwrite" the results of your big jump.
If you use a Passcode on your Apple Watch, please disable “Wrist Detection”. With wrist detection passcode it is impossible to use the watch over a wetsuit:
Watch App on your phone > Passcode > Wrist Detection: Disable
The app should show up on the screen after the watch wakes up, but it might help to reinforce it in settings:
Watch App on your phone > General > Wake Screen > Return to clock: “After 1 hour”
scroll down to the WOO app and enable Custom settings “After 1 hour”
Updated 29 days ago