Apple Watch: Troubleshooting
Permissions and settings
Please make sure all permissions and settings (link below) are set properly:
https://docs.woosports.com/docs/apple-watch-recommended-settings
Problem | Solution |
|---|---|
Speed always zero | Location permission not granted or no GPS signal |
Speed inaccurate | Precise Location not granted or weak GPS signal |
Session not saved to Fitness app | Health permissions are not granted |
Session in Fitness has no track | Health permissions are not granted or no GPS signal during the session |
App is not installed on the watch | On your phone, open Watch appScroll down to "Available Apps"Click "Install" on for "WOO" app |
Updated 11 days ago