User Guide

WOO Cares! WE'RE HERE TO HELP

As riders ourselves, we know how frustrating it is when gear gets in the way of a great session.

We’ve designed WOO to be as simple to use as possible, but in the chance that you need a hand getting things going, we’re here to help. Check out the documentation and feel free to shoot us a message about anything! Reach us at [email protected]

Apple Watch: Troubleshooting

❗️

Permissions and settings

Please make sure all permissions and settings (link below) are set properly:

https://docs.woosports.com/docs/apple-watch-recommended-settings

Problem

Solution

Speed always zero

Location permission not granted or no GPS signal

Speed inaccurate

Precise Location not granted or weak GPS signal

Session not saved to Fitness app

Health permissions are not granted

Session in Fitness has no track

Health permissions are not granted or no GPS signal during the session

App is not installed on the watch

On your phone, open Watch appScroll down to "Available Apps"Click "Install" on for "WOO" app

Updated about a month ago

Apple Watch: Troubleshooting


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